Privacy Policy
This Privacy Policy describes how Directing Mastery Academy ("we," "us," or "our") collects, uses, and protects
your personal information when you visit our website, use our services, or interact with us in any way. Located in the heart of Atlanta, Georgia, at 33 Piedmont Ave NE, we are committed to protecting your privacy and ensuring the security of your personal data. By using our website or services, you consent to the practices described in this policy.
1. Data Collection
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you register for a course, subscribe to our newsletter, request information, or contact us through our website or by email.
- Payment Information: When you enroll in a course, we collect payment information such as your credit card details or other payment method information. This information is processed securely by our payment processors and is not stored on our servers.
- Usage Data: We automatically collect certain information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use tools such as Google Analytics to collect and analyze this data.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your experience on our website, personalize content, and analyze website traffic. For more information about our use of cookies, please see Section 4 below.
- Student Records: As an educational institution, we maintain student records which may include attendance, grades, assignments, and other academic information. This information is kept confidential and is used only for educational purposes.
2. Data Usage
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your personal information to provide you with the courses and services you request, to personalize your experience, and to improve the functionality and content of our website.
- Communication: We use your contact information to communicate with you about your enrollment, course updates, promotional offers, and other relevant information. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
- Payment Processing: We use your payment information to process your enrollment fees and other payments.
- Analytics: We use usage data and cookies to analyze website traffic, understand user behavior, and improve the performance of our website.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Marketing and Promotion: We may use your information to inform you about upcoming courses, workshops, and events offered by Directing Mastery Academy. We only send promotional materials to those who have expressed interest in our offerings or have provided consent.
- Customer Support: We use your information to provide customer support and respond to your inquiries, feedback, and complaints.
3. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information transmitted online.
- Secure Storage: We store your personal information on secure servers and implement physical, technical, and administrative safeguards to protect against unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel only, who are trained to handle your information securely.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.
- Third-Party Service Providers: We use reputable third-party service providers to process payments and manage our website. These providers are contractually obligated to protect your personal information.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
4. Cookie Usage
We use cookies and similar technologies to collect and store information about your preferences and activities on our website. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access essential features such as secure areas and online forms.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. We use this information to improve the performance of our website and to enhance your user experience.
- Functionality Cookies: These cookies enable our website to remember your preferences and provide enhanced functionality, such as language settings and personalized content.
- Advertising Cookies: These cookies are used to deliver relevant advertisements to you based on your interests and browsing history. We may use third-party advertising partners to display these ads.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect your ability to access certain features of our website.
For more information, please see our Cookies Policy.
5. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can delete the information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Directing Mastery Academy
Attention: Privacy Officer
33 Piedmont Ave NE
Atlanta, GA 30303
Email: [email protected]
Phone: 404-555-FILM (3456)
We are committed to resolving any privacy concerns you may have in a timely and effective manner.
9. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You also have the right to object to the processing of your personal information or to request that we restrict the processing of your personal information. To exercise these rights, please contact us using the contact information provided above. We will respond to your request within a reasonable timeframe.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with our legal obligations, resolving disputes, and enforcing our agreements. We may retain certain information for a longer period if required by law or if necessary for our legitimate business interests.
11. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our website and services, you consent to the transfer of your personal information to these countries.